Men Collection
Women Collection
FAQ
Need help?
Find answers to our most frequently asked questions below. If you need additional assistance, our support team is here to help.
Do you ship across Europe?
Yes. We currently ship to most European countries, including Germany, France, Italy, Spain, Netherlands, Belgium, Finland, and more.
How long does shipping take?
Free Shipping: 7–12 business days.
Priority Shipping: 5–8 business days.
Tracking information will be provided once your order has been dispatched.
Can I track my order?
Yes. Every order includes tracking information, allowing you to follow your package from dispatch to delivery.
What if I receive a damaged item?
If your item arrives damaged or defective, contact us within 48 hours of delivery at:
shopvyon@gmail.com
We will review your request and provide a solution as quickly as possible.
What size should I choose?
Our products follow the size chart provided on each product page.
If you are between two sizes, we recommend choosing the larger size for a more comfortable fit.
What is your return policy?
You may request a return within 14 days of receiving your order.
Please contact our support team before sending any item back.
How can I contact VYON?
Email:
shopvyon@gmail.com
Average response time:
24–48 business hours.